Versand
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Personalized items may require additional processing time due to customization.
Shipping Destinations
We currently ship to European countries.
Shipping availability may vary depending on the destination.
Delivery Time
Estimated delivery times are as follows:
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Standard Shipping: 5–10 business days
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Personalized Orders: 7–14 business days
Delivery times are estimates and may vary due to carrier delays, customs clearance or external factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment.
All applicable customs duties and taxes are included unless stated otherwise.
Tracking
Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take up to 48 hours to appear.
Delays & Lost Packages
We are not responsible for delays caused by shipping carriers, customs or incorrect address information provided by the customer.
If your order appears lost, please contact us and we will assist you in resolving the issue.
Incorrect Address
Customers are responsible for providing a correct and complete shipping address.
Orders shipped to incorrect addresses cannot be refunded or replaced.
Contact
For shipping-related questions, contact us at:
📧 support@tozzeto.com