Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
Order
We offer a full European size range. Each product includes a detailed size guide to help you find your perfect fit
Standard delivery usually takes 5–12 business days, depending on your location. You will receive a tracking number as soon as your order is shipped.
Orders can be edited or cancelled within 6 hours of purchase. After that, the order is already being processed.
Once dispatched, you will receive an email with your tracking link. You can follow your package in real time.
Product
Yes. All photos are professionally shot to reflect the real color and texture as closely as possible. Small variations may occur due to individual screen settings.
Our collection includes high-quality materials such as cotton, wool blends, premium knits, leather, denim and structured fabrics. Each product page lists the exact composition.
No, as long as they are cared for properly (see Care section). All pieces are made to maintain their shape, color and quality over time.
Care
Follow the care label on each item. As a general rule:
- Wash on cold or gentle cycles
- Use mild detergent
- Avoid bleach or aggressive chemicals
- Wash dark colors separately
We recommend air drying to preserve the fabric's integrity and prevent unwanted shrinking.